![]() ![]() If you’re certain you’re using compatible capsules, and you’ve used them successfully in the past, then you may need to check the needle that punctures the capsules in order to be sure it’s not broken or bent. It’s easy to accidentally purchase the wrong capsules, as there are several Nespresso machines out there, as well as many different universal pods. If your capsules fail to pierce inside your Vertuo, then you could be using off-brand capsules that are incompatible with your machine. However, if it still fails to work properly, you may need to repeat step four and then try it again.
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